Shipping Policy
We aim to process and deliver orders as quickly as reasonably possible.
1. Order Processing
Orders are generally processed after successful order confirmation and payment verification, where applicable.
Processing time may vary depending on product availability, order volume, weekends, public holidays, and other operational factors.
2. Delivery Time
Estimated delivery times may vary depending on the delivery location, courier service, product availability, and other circumstances.
Any delivery timeframe provided at checkout or communicated after placing an order should be considered an estimated timeframe and not a guaranteed delivery date.
3. Shipping Address
Customers are responsible for providing complete and accurate delivery information.
Please ensure that the following details are correct:
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Full name
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House/building number
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Street/locality
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City
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State
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PIN code
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Contact number
We may not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
4. Order Tracking
Where tracking information is available, it may be shared with the customer through the contact details provided during checkout.
Customers can use the tracking information to monitor the status of their shipment.
5. Delivery Delays
Delivery may be delayed due to circumstances beyond our reasonable control, including:
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Courier delays
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Weather conditions
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Transportation issues
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Public holidays
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Natural events
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Operational disruptions
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Incorrect address information
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Other unforeseen circumstances
We will make reasonable efforts to assist customers with delayed shipments.
6. Failed Delivery Attempts
If delivery cannot be completed because the customer is unavailable, the address is incorrect, or for another customer-related reason, additional delivery attempts may be made according to the courier's procedures.
7. Damaged Packages
If a package appears damaged at the time of delivery, customers are advised to document the condition of the package and contact us as soon as possible.
If the product inside the package is damaged or defective, please contact us and refer to our Return and Refund Policy.
8. Shipping Queries
For questions regarding your order or delivery, please contact:
Phone: 9971329494
Email: pralisha4545@gmail.com