Return And Refund Policy

Return & Refund Policy

We want you to have a smooth shopping experience. If you receive a damaged, defective, incorrect, or incomplete product, please contact us as soon as possible.

1. Eligible Returns

A return, replacement, or refund may be considered in cases such as:

Wrong product received
Product received in damaged condition
Product received with a manufacturing defect
Missing product or major component
Product received significantly different from the product ordered

Return eligibility may depend on the product type and condition.

2. Return Conditions

To be eligible for a return or replacement:

The product should be unused unless the issue relates to a defect.
Original packaging should be retained wherever applicable.
All accessories, cables, manuals, and other included items should be returned.
Proof of purchase or order details may be required.
Photos or videos showing the issue may be requested.

Products damaged due to misuse, accidental damage, improper handling, unauthorized repair, or modification may not be eligible for return or replacement.

3. How to Request a Return

To request a return, replacement, or refund, contact us at:

Phone: 9971329494
Email: pralisha4545@gmail.com

Please provide your order number and clearly explain the issue with the product.

4. Product Inspection

Returned products may be inspected to determine whether the reported issue qualifies for a return, replacement, or refund.

A return request may be rejected if the product does not meet the applicable return conditions.

5. Refunds

If a refund is approved, the eligible refund amount will be processed through the original payment method or another appropriate payment method.

The time taken for the refund to appear in your account may depend on your bank or payment service provider.

6. Replacement

Where applicable, an eligible defective, damaged, or incorrect product may be replaced with the same or an equivalent product, subject to availability.

If a replacement is unavailable, an appropriate refund or alternative resolution may be offered.

7. Non-Returnable Situations

Returns may not be accepted for:

Products damaged due to misuse
Accidental or physical damage caused after delivery
Products that have been modified or repaired without authorization
Normal wear and tear
Missing accessories or packaging where required
Damage caused by improper use or handling

8. Order Cancellation

Cancellation requests may be accepted if the order has not yet been dispatched.

Once an order has been shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

9. Contact Us

For return and refund assistance: